Mobile experience has has been one of the top priorities at AgilePoint. A few months back we introduced the concept of Mobile App Accelerator using which enterprises can create custom branded mobile apps where all the mobile app settings can be pre-configured by admins including the images and styling of mobile apps.
However we still have a big user base who uses our OOTB mobile app from the Apple and Android store and also wanted to make the app configuration experience easier for hundreds of thousands of users.
With AgilePoint NX 7.0 Software Update 2, we have provided a feature where your admin can specify the mobile settings in a centralized location in the portal and then generate a QR code based on those settings. This QR code can then be scanned by users to pre-configure the app without having to know any technical details like AgilePoint URL.
Please note that this feature is for customers who are not subscribed for Mobile App Accelerator. For customers who already use Mobile App Accelerator, this feature has already been available for a while now.
Here is a short video on the QR code based configuration.
Request Id: 217c245e-e794-4c75-b1a7-e856cb100e01
Correlation Id: c4b6ce18-fb58-4baf-849f-3a1463390862
Timestamp: 2021-01-19T03:23:37Z
Message: AADSTS50020: User account ‘Tobats19921@outlook.com’ from identity provider ‘live.com’ does not exist in tenant ‘Microsoft Services’ and cannot access the application ‘cb5b7de5-2ef8-4fb2-9600-9feadb91dc45′(Microsoft Launcher) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.
As indicated in the message, you are trying to log into the mobile app using your outlook.com account which is not tied to your organization. You admin has only approved your Office 365 organization account to be used with AgilePoint. Please logout from your current account and login using your organization’s office 365/windows Azure AD account.